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Working with Files
On the cPanel main page, there is an area with various icons
with links to perform various tasks. In the second row, second
column is File Manager. Click on that. File Manager will open
in a new browser window.
In File Manager, you will see a list of folders. Click on
the folder icon for public_html.
You are now in the main place where your files are stored
online.
Look for the folder you wish to upload to. For example, if
you have an update page that you're looking to (not surprisingly)
update, look for the folder called update (or something similar).
Click on its icon to the left. You are now "in"
the directory where you will be uploading your file.
Uploading
Near the top of the page, there is an arrow icon; next to
it, you will see "Upload file(s)." Click on that.
You will now see an uploading panel. Use the browse... buttons
to find the file you wish to upload. If doing an update, browse
to your update.htm file (or whatever the name of the file
is you are replacing) which you just created. If you are adding
pictures (see instructions here), don't forget to upload them.
If replacing or updating a file, check the box that prompts
you to "overwrite existing files." This will allow
the new version of update.htm to replace the previous one.
Click "Upload."
Close the File Manager window and log out (the logout link
is in the upper right corner of the cPanel main page).
Basic Email Tasks
CPanel provides a variety of options for email. From the main
page of cPanel, you will see two mail-related icons right
at the top: simply "Mail" and "Webmail."
"Mail" includes the Webmail features, but also a
great deal more.
The most common options you will be working with in the Mail
interface are Webmail, Manage/Add/Remove Accounts, and Forwarders.
(Regarding Spam Assassin: we recommend you enable Spam Assassin,
but do not enable the Spam Box. Your disk space can get crowded
out quickly if you allow spam to collect.)
Webmail
With Webmail, you can use one of the supplied Internet mail
clients so that you will be able to check your email from
anywhere you have access to the web - a handy feature when
travelling.
To use webmail, simply browse to http://www.yourdomain.com/webmail
and enter your email address in the username field, and your
password. You will have access to three different webmail
applications. Choose whichever one you prefer.
Note that the main webmail page also allows you to change
your email password and set your email address to forward
to another email account.
Managing Email Accounts
Manage/Add/Remove Accounts is the heart of the cPanel email
controls.
New Email Address
To set up a new email address, click on Add Account (bottom
of the page). In the next dialogue, enter the name of your
new email account, provide a password, and click "Create."
Setting Up Your Email Software with Your New Address
Now click "Go Back." If you use email software such
as Outlook or Outlook Express, you can configure the software
automatically from this page.
Before proceeding, close your email program if it is running.
Note
A new mail address may take a few minutes to function. Doublecheck
whether you are in business after 15-20 minutes following
setup by sending emails to yourself - one from another of
your accounts to your new address, and vice-versa.
If your mail does not work after using auto configuration,
look in the account Properties in your mail software program.
(In Outlook Express, from the top menu: Tools > Accounts
> Mail, select the appropriate email address and click
on Properties.)
Make sure that in the servers info area, you have authentication
required checked (in Outlook Express, for example, "My
server requires authentication" has a check box in the
Properties > Servers tab).
Then, click on Configure Mail Client, choose your software
from the list, and follow the instructions. (When you re-open
your email software, you will likely be prompted for your
password for this email address.) Note that automatic configuration
will only work from Internet Explorer.
If you have set up this email account for someone else in
your organization, of course, you will not follow the mail
client configuration steps yourself. Instead, the person the
account is for will do so. You can get him or her to sign
in and configure his/her software automatically, as per above,
or you can have him set up the account in the software manually.
The dialogue will ask for the user's display name (self-explanatory:
you can use real names or organizational titles etc), then
the email address being configured (i.e. the address you just
set up).
Then you will be asked about "Email Server Names."
In both the "Incoming Mail" and "Outgoing Mail"
fields, input mail.yourdomainname.extension - e.g. mail.example.com.
(Note: some local Internet Service Providers [ISPs - whoever
you have your dialup or broadband account with] do not allow
email to go out from any domain except their own. If you're
having trouble sending mail, contact your ISP and check what
to enter in your outgoing mail field. This will usually be
something like smtp.ispdomainname.com.)
The next page of the dialogue may show something like "Internet
Mail Logon." Enter the username and password. The username
should be the first part of the email address (i.e. before
the @); the password will be what you specified when you set
up the account (see above).
Once you click on OK, you'll be able to click Finish from
the final panel, and you're done.
Note that different email programs, and different versions
of the same programs, will have varying interfaces. But the
info provided above will invariably be asked for.
Other Email Management
From the same page (Manage/Add/Remove Accounts), you will
be able to Delete existing accounts, or change their passwords.
Just click the appropriate button and follow the directions.
A Note About the Default Email Address
On the main Mail page, there is a Default Address link. This
is for configuring where mail should go if it is directed
to your domain but the prefix (i.e. the part before the @)
doesn't match any accounts you have set up. Default should
be:blackhole:, which simply means that the email will never
reach you nor go to any sort of storage box on your account.
It is strongly recommended that you leave this setting on
:blackhole: Unless you are in the habit of creating email
addresses, giving them to people and then deleting them without
telling your friends, chances are that any improperly addressed
email is going to be either spam or viruses. Let it die.
Changing Email Passwords Without Access to cPanel
If you have a number of users, you are not likely to want
all of them to be able to access cPanel. On the other hand,
for security reasons as well as personal preference, you want
your users to be able to change their email passwords for
themselves. As noted earlier (see "Webmail," above),
this can be done from the webmail interface.
The user would browse to http://www.yourdomain.com/webmail
The user signs in by entering his entire email address as
his username (e.g. joe@yourdomain.com), as well as the existing
password in the appropriate field.
On the main webmail page, there is a link at bottom left for
"Change Password." Follow the link, and enter the
new password (twice, for the sake of confirmation).
If the user loses his password and thus cannot sign in to
webmail, you can create a new one via cPanel and provide it
to him; he can then sign in to webmail and create a new password.
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