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Working with Files
On the cPanel main page, there is an area with various
icons with links to perform various tasks. In the
second row, second column is File Manager. Click on
that. File Manager will open in a new browser window.
In File Manager, you will see a list of folders. Click
on the folder icon for public_html.
You are now in the main place where your files are
stored online.
Look for the folder you wish to upload to. For example,
if you have an update page that you're looking to
(not surprisingly) update, look for the folder called
update (or something similar). Click on its icon to
the left. You are now "in" the directory
where you will be uploading your file.
Uploading
Near the top of the page, there is an arrow icon;
next to it, you will see "Upload file(s)."
Click on that.
You will now see an uploading panel. Use the browse...
buttons to find the file you wish to upload. If doing
an update, browse to your update.htm file (or whatever
the name of the file is you are replacing) which you
just created. If you are adding pictures (see instructions
here), don't forget to upload them.
If replacing or updating a file, check the box that
prompts you to "overwrite existing files."
This will allow the new version of update.htm to replace
the previous one.
Click "Upload."
Close the File Manager window and log out (the logout
link is in the upper right corner of the cPanel main
page).
Basic Email Tasks
CPanel provides a variety of options for email. From
the main page of cPanel, you will see two mail-related
icons right at the top: simply "Mail" and
"Webmail." "Mail" includes the
Webmail features, but also a great deal more.
The most common options you will be working with in
the Mail interface are Webmail, Manage/Add/Remove
Accounts, and Forwarders. (Regarding Spam Assassin:
we recommend you enable Spam Assassin, but do not
enable the Spam Box. Your disk space can get crowded
out quickly if you allow spam to collect.)
Webmail
With Webmail, you can use one of the supplied Internet
mail clients so that you will be able to check your
email from anywhere you have access to the web - a
handy feature when travelling.
To use webmail, simply browse to http://www.yourdomain.com/webmail
and enter your email address in the username field,
and your password. You will have access to three different
webmail applications. Choose whichever one you prefer.
Note that the main webmail page also allows you to
change your email password and set your email address
to forward to another email account.
Managing Email Accounts
Manage/Add/Remove Accounts is the heart of the cPanel
email controls.
New Email Address
To set up a new email address, click on Add Account
(bottom of the page). In the next dialogue, enter
the name of your new email account, provide a password,
and click "Create."
Setting Up Your Email Software with Your New Address
Now click "Go Back." If you use email software
such as Outlook or Outlook Express, you can configure
the software automatically from this page.
Before proceeding, close your email program if it
is running.
Note
A new mail address may take a few minutes to function.
Doublecheck whether you are in business after 15-20
minutes following setup by sending emails to yourself
- one from another of your accounts to your new address,
and vice-versa.
If your mail does not work after using auto configuration,
look in the account Properties in your mail software
program. (In Outlook Express, from the top menu: Tools
> Accounts > Mail, select the appropriate email
address and click on Properties.)
Make sure that in the servers info area, you have
authentication required checked (in Outlook Express,
for example, "My server requires authentication"
has a check box in the Properties > Servers tab).
Then, click on Configure Mail Client, choose your
software from the list, and follow the instructions.
(When you re-open your email software, you will likely
be prompted for your password for this email address.)
Note that automatic configuration will only work from
Internet Explorer.
If you have set up this email account for someone
else in your organization, of course, you will not
follow the mail client configuration steps yourself.
Instead, the person the account is for will do so.
You can get him or her to sign in and configure his/her
software automatically, as per above, or you can have
him set up the account in the software manually.
The dialogue will ask for the user's display name
(self-explanatory: you can use real names or organizational
titles etc), then the email address being configured
(i.e. the address you just set up).
Then you will be asked about "Email Server Names."
In both the "Incoming Mail" and "Outgoing
Mail" fields, input mail.yourdomainname.extension
- e.g. mail.example.com. (Note: some local Internet
Service Providers [ISPs - whoever you have your dialup
or broadband account with] do not allow email to go
out from any domain except their own. If you're having
trouble sending mail, contact your ISP and check what
to enter in your outgoing mail field. This will usually
be something like smtp.ispdomainname.com.)
The next page of the dialogue may show something like
"Internet Mail Logon." Enter the username
and password. The username should be the first part
of the email address (i.e. before the @); the password
will be what you specified when you set up the account
(see above).
Once you click on OK, you'll be able to click Finish
from the final panel, and you're done.
Note that different email programs, and different
versions of the same programs, will have varying interfaces.
But the info provided above will invariably be asked
for.
Other Email Management
From the same page (Manage/Add/Remove Accounts), you
will be able to Delete existing accounts, or change
their passwords. Just click the appropriate button
and follow the directions.
A Note About the Default Email Address
On the main Mail page, there is a Default Address
link. This is for configuring where mail should go
if it is directed to your domain but the prefix (i.e.
the part before the @) doesn't match any accounts
you have set up. Default should be:blackhole:, which
simply means that the email will never reach you nor
go to any sort of storage box on your account. It
is strongly recommended that you leave this setting
on :blackhole: Unless you are in the habit of creating
email addresses, giving them to people and then deleting
them without telling your friends, chances are that
any improperly addressed email is going to be either
spam or viruses. Let it die.
Changing Email Passwords Without Access to cPanel
If you have a number of users, you are not likely
to want all of them to be able to access cPanel. On
the other hand, for security reasons as well as personal
preference, you want your users to be able to change
their email passwords for themselves. As noted earlier
(see "Webmail," above), this can be done
from the webmail interface.
The user would browse to http://www.yourdomain.com/webmail
The user signs in by entering his entire email address
as his username (e.g. joe@yourdomain.com), as well
as the existing password in the appropriate field.
On the main webmail page, there is a link at bottom
left for "Change Password." Follow the link,
and enter the new password (twice, for the sake of
confirmation).
If the user loses his password and thus cannot sign
in to webmail, you can create a new one via cPanel
and provide it to him; he can then sign in to webmail
and create a new password.
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